All Be Bold Active return requests can be made by using the "contact seller tab" located on the stores seller Home page: 

*Please supply your:

• Order number, eg #76754
• You'll need the shipping postcode used on your original order

Returns are your responsibility and cannot be guaranteed to be processed without accurate information.

Shipping costs are not included in CHANGE OF MIND and CHANGE OF SIZE, EXCHANGES or GIFT CARD requests for future purchases. 

RETURN CONDITIONS

In order for your item(s) to be accepted upon return it must meet the following criteria:

• Must be unworn, unwashed and in the original packaging with tags attached.
• Must be free of perfume, body odour, deodorant or washing powder.
• Must be free of make-up, tan marks, glitter and pet hair.

Please ensure your return is packaged adequately to ensure it is not damaged during return delivery to our facility.  

Please allow up to 2 weeks for your return to be processed.

CHANGE OF MIND and CHANGE OF SIZE

If you change your mind, you can return your item for an Exchange or Refund provided that the item(s) meets our Return Conditions. Please refer to our Return Conditions above.

• If the item does not meet our Return Conditions it will not be accepted upon return.
• You have 30 days of receiving your order to lodge a return in the event there is delay in receiving you order.
• You will be provided with the option to exchange the product, or receive a Refund.
• Products that are marked down by 50% or more from their original price are final sale and are not eligible for return or exchange.
• Any returned item(s) are your property and remain your responsibility until they reach our facility.

EXCHANGE

• Wrong size or doesn’t suit you? Opt to exchange for another size or item. Your exchange items will be sent as soon as your return is processed.  
• Please note; we cannot hold products for exchange. Please send your return off as quickly as possible to ensure you receive your exchange items.
• Exchange Items that are out of stock will be on a notification basis of available options.
• Discount codes cannot be applied to product exchanges.
• Shipping costs are not included.
• Please allow up to 2 weeks for your return to be processed.

ITEMS INELIGIBLE FOR RETURN

• SALE ITEMS; products marked down by 50% off or more are final sale and will not be eligible for return.

FAULTY/WRONG ITEMS

In the event that you receive a faulty or wrong item and we are unable to exchange that item for you, we will provide you with a refund. In the rare event that you receive a faulty item, you are required to send photo evidence to  If your claim is justified, you will be offered a refund upon the item being received back into our facility.

Please note that Be Bold Active has the right to assess the age and condition of the faulty item. Unless the item is deemed a genuine manufacturing fault, exchanges and refunds will not be provided. Some new products may have a loose thread leftover from the manufacturing process, these can be hand-trimmed off with your scissors like those on other garments.

Returns for faulty or wrong items will be eligible for exchange when they are returned to our facility within 30 days of the purchase date. Items returned beyond this period will not be accepted by Be Bold Active, and will remain your responsibility. If you opt to complete a direct product-for-product exchange, the exchange product cannot be returned again unless the item is deemed a genuine manufacturing fault.   

Shipping costs are included for faulty or wrong items.

This Return and Refund Policy applies to products purchased from BeBold Active Pty Ltd ABN 68 665 484 391 trading as BeBold Active, BeBold Lifestyle, BeBold Country and any business in Australia it operates, the website stores including but not limited to Edit-Co and any other website it operates (referred to in this Policy as we, our and us)